Therapist responsibilities
- To be available at the agreed time
- To start and end on time
- To offer a quiet, appropriate and undisturbed space or a secure online/telephone connection
- To maintain safe, professional boundaries
- To regard all contact and information as confidential unless they have reasonable doubt concerning actual safety of the client or others
- To encourage client autonomy
- To work within the BACP Ethical Framework (available upon request) including regular supervision (refer to relevant body)
- To review therapeutic work and relationship regularly
- In the unlikely event of the therapist cancelling, an alternative appointment offered as soon as possible.
Client responsibilities
- To attend at the agreed appointment time
- To give a minimum of 24 hours’ notice when cancelling/changing an appointment (or the full fee becomes payable)
- To pay £70 per 50 min. session following each appointment
- Communicating with the therapist outside agreed counselling sessions to be limited to making, changing or cancelling an appointment unless by prior arrangement.
- To be respectful to the therapist and their property
- To agree to give permission to contact GP/Medical Practitioner if the therapist has serious concerns about risk to self (client) or others
- To discuss with the therapist when you feel you are ready to end therapy
- To let the therapist know if you are in or are considering entering another therapeutic relationship.
Terms and Conditions
Practice Guidelines / Code of ethics
Nick Hayward-Young is a registered member of the British Association for Counselling and Psychotherapy and is bound by their professional code of ethics.
Confidentiality
Confidentiality is an essential part of all counselling and psychotherapy. It underpins the client’s sense of safety and trust and contributes to making the therapeutic relationship different from any other. The Superyacht Psychotherapist will ensure confidentiality in the treatment of any information held about its clients. All information recorded and held is solely for the purpose of maintaining effective therapeutic treatment.
All information will be kept confidential unless the client and therapist agree to discuss something with a third party. Where appropriate a consent form will be used.
Cases where confidentiality will necessarily be breached include (but are not limited to) murder, manslaughter, rape, treason, kidnapping, child abuse, money laundering and drug trafficking, or other cases where individuals have suffered serious harm
Other reasons for breaking confidentiality would be if the therapist considered that the client’s life was at risk, if another person’s life was at risk or if the therapist was liable to civil or criminal court proceedings if the information was not disclosed. If at all possible this would be discussed beforehand.
Anti discrimination policy
The Superyacht Psychotherapist is strongly committed to anti-discrimination. It values difference and diversity and does not discriminate on the grounds of age, gender and gender identity, sexual preference or orientation, marital/partnership status, religion, race, colour, national origin, disability, heritage or political belief.
Cancellation and missed sessions
If for any reason you are unable to attend your appointment please let me know as soon as possible. The required notice for cancellation is 24hrs. Where there is less notice of cancellation or if you do not attend your appointment you will be charged the full fee. With adequate advanced notice, where possible, you may be offered an alternative appointment.
You will be given as much advance notice as possible in terms of the holidays or needing to cancel your appointment for any other reason. I invoice retrospectively and kindly ask clients to pay their invoice within seven days of presentation.
Referrals to Associate Practitioners
All associate therapists are independent and self employed as practitioners who are regulated by their respective member organisations. Associate therapists will have their own individual terms and conditions. For any referral that is made it is important to check on these contractual arrangements and to appraise yourself fully of all agreements and expectations between yourself and the associate therapist. All associate practitioners operate independently of The Superyacht Psychotherapist, and The Superyacht Psychotherapist is not responsible for any issues that arise subsequent to an agreed referral. Any concerns should be raised directly with the associate therapist or with their member organisation.
It is strongly advised that if you are concerned about any aspect of your physical or psychological well-being, you consult with your medical practitioner for an up to date evaluation of your health needs.
Confidentiality and Record Keeping
Confidentiality is an essential part of all counselling and psychotherapy. The Superyacht Psychotherapist holds all records and personal contact details securely and will ensure confidentiality in the treatment of any information held about its clients, in line with the BACP Code of Ethics. All information recorded and held is solely for the purpose of maintaining effective therapeutic treatment.
What data do I hold and why?
I will not keep notes on file relating to your sessions other than appointment bookings and the counselling contract. If you feel you would like me to keep notes, or if you have been referred by an agency that requires update reports, then let me know and I will gladly keep notes. I may record sessions (audio recording) for the purpose of self-evaluation and supervision. The client will always be consulted before a recording is made and the client has the right to refuse that the session be recorded.
How is it stored?
Data held electronically is on a personal computer and stored locally in a password protected account. Phone contact details are held on a password protected phone.
I will discuss with you how you like to be contacted, and it is important that while you remain a client you notify me if any of these details change.
In the event of my being unable to contact you (eg. through sudden incapacity) a trusted person has access to my client list and will contact you directly. This is also a professional requirement. If I experience any data breaches, I will inform you as soon as possible.